On Track offers a wide array of products and services from the leading Technology Partners at the most competitive prices. Our services will have you connected and “up-to-speed” in no time so that you can spend more time on what matters most: your business.
For the latest products and services, real time training webinars, news, and much more visit the On Track 24/7 link on the top of our website.

Below are some of On Track Communications’ Technology Partners:

acc business

ACC Business is a specialized brand from AT&T that offers an essential suite of products utilizing the superior quality of the AT&T Global Network – the most highly acclaimed network in the world. ACC Business offers targeted services such as AVPN, Ethernet services, Dedicated Internet connectivity, (T1.5-10 G) and Network Based Firewall Services that give customers the essential telecom and network features they require.
Our unique value proposition provides our customers and independent agents with a distinct competitive advantage by allowing them to “Plug into the power of AT&T”. With dedicated Agent Manager support, our own superbly accurate billing, ACC Business customer care and maintenance centers in Rochester, NY, staffed 24X7, and valuable residual commissions paid monthly… Make a Quality of LIFE decision and consider your TOP OPTION with ACC Business!

As a division of AT&T, ACC Business provides all its customers access to the largest, most advanced and reliable telecommunications network in the world. The AT&T Worldwide Intelligent Network is 100% digital, carries more than 97% of its traffic on fiber-optic cable and is constantly enhanced, upgraded and monitored for excellence.

At Broadvoice we take the channel seriously. From the accessibility of our leadership team, to the design of our channel portal and quoting tool, to the sales support and implementation team, we live to make your life simple.
We provide breakthrough communications technology that can be customized to fit any company, plus a US-based support team that goes the extra mile for your business. Whether you’re relocating or seeking a more advanced phone system where you are now, we can get your clients up and running.

Bigleaf provides an SD-WAN service that uniquely targets the needs of Public Cloud Connectivity – access to applications like VoIP, virtual desktop, EHR, point-of-sale, and SaaS.
Our Cloud-First Approach:
Unlike box-only SD-WAN solutions, Bigleaf uses a split architecture that leverages both routers at the customer premise, as well as a dedicated gateway network built into major Internet peering hubs around the country. This gives us end-to-end management and control over the customer’s Cloud-based traffic.

Bigleaf Networks optimizes office Internet for cloud applications. We do this by providing a stress-free way to utilize multiple providers to build a higher-performance connection over commodity broadband.

SimpleWAN delivers an all-in-one networking solution to manage and monitor every business location remotely through one interface, keeping connectivity clear, simple, and secure.Our mission is to simplify networking for businesses.

SimpleWAN’s SD-WAN 2.0 was formed from the need for networking simplicity.
The IT experts behind SimpleWAN’s technology saw a gap in the marketplace for easy-to-use, high-performing networking solutions. Frustrated with networking complexity and with the unreliability and costliness of legacy systems, they had a vision: to make networking not only simple, but secure, and scalable.

With over a decade of experience in telecom and networking, Our team launched SimpleWAN in 2014. The company’s multi-award winning solution boasts over 5,000 deployments, and is rapidly being adopted by national chains and multi-location businesses.

Shaw Communications Inc. is a diversified communications and media company, serving 3.3 million customers through a reliable and extensive Fiber and Coax network and is one of Canada’s Top 100 employers. Shaw has one of the largest networks in North America, spanning over 860,000 Kilometers across Canada and into the US, which provides our business customers with reliable Internet, Data, WiFi, Telephone, and more.

BullsEye Telecom is a leading managed telecom services provider, delivering customized and integrated phone, data and internet services to multi-location companies nationwide.
Since our founding in 1999, we’ve made telecom management easier for thousands of companies by consolidating invoices and points of con­tact, containing costs, opti­mizing performance and continually evolving enterprise level communication systems. We’ll work with you to create a strategic plan tailored to the specifics of your company. You’ll be optimized for today while creating a path to the future.

(NYSE: CTL) is a global communications, hosting, cloud and IT services company enabling millions of customers to transform their businesses and their lives through innovative technology solutions. CenturyLink offers network and data systems management, Big Data analytics and IT consulting, and operates more than 57 data centers in North America, Europe and Asia. The company provides broadband, voice, video, data and managed services over a robust 250,000-route-mile U.S. fiber network and a 300,000-route-mile international transport network.

Spectrotel is a full service telecommunications service provider to business and residential customers throughout the United States. We offer a comprehensive suite of high-value, high-quality voice and data services, including local and long distance services, analog/digital T1 lines, and high-speed DSL Internet service.

Spectrum Business provides a full range of advanced broadband services and solutions to business organizations, including Spectrum Business Internet, Spectrum Business Phone and Spectrum Business TV in Digital entertainment programming.

All services are delivered over our state-of-the-art network, and backed by professional customer service and support from local technicians. We’re dedicated to bringing our customers innovative, reliable services, and responsive customer care — to help businesses succeed today and in the years to come.

As a unit of Comcast Corporation, Comcast Commercial Services brings flexible, tailored solutions directly to your business or organization by leveraging the robust fiber optic network of our parent company. The Comcast network spans over 90,000 fiber optic miles nationwide and delivers service in 41 states. Comcast Commercial Services customers receive reliable, scalable service, simply and conveniently. Today, Comcast Commercial Services’ mission is simple – deliver tailored network and broadband entertainment solutions that are flexible and scalable to meet our customer’s application requirements and budget. We aim to provide outstanding service to small businesses that seek reliable data and video products from a trusted provider.

We know wireless tech and services. With more than a decade in the industry, Ready Wireless has the know-how and deep experience to deliver carrier-grade reliability, 24 hours a day, 7 days a week.

Fleet Management Features

Distracted Driving Prevention
Identify distracted drivers, risky behavior –improve driver behavior. Driver score cards allow you to review drivers’ weekly stats for phone usage and harsh driving events.

Real Time Location Tracking
Always know where your drivers are throughout the day and route vehicles with current traffic in mind, through real-time GPS tracking and traffic awareness.

Vehicle Health
Keep track of scheduled maintenance, battery health, engine temperature alerts, fuel levels and diagnostic trouble codes for your vehicles. With real-time notifications, you’ll be able to keep your vehicles on the road and your customers happy!

Custom Alerts & Notifications
Easily setup custom alerts and notifications for your fleet and stay up to date in real time.

Reporting
Keep costs under control with visibility into fuel usage, idle time and fill-ups.

Web & App Interfaces
Stay up to date at the office or on the go with web and mobile apps.

Five9 Cloud Contact Center software eliminates the hassle and expense of traditional on-premise contact center software. Because Five9 is in the cloud, agents can log into Five9 from anywhere — they just need a computer, a headset, and a high-speed Internet connection.
Communicate with your customers through the channel they prefer, whether it’s phone, web, chat, email, video, or social media, Five9 has you covered. Five9 Connect, our advanced technology layer for omnichannel applications, delivers better customer engagements and faster response times by empowering agents to handle inbound and outbound contacts from multiple channels all from a single, intuitive agent desktop interface.
Intelligent Routing ensures that every interaction will be delivered to the right resource at the right time, every time. The Predictive Dialer keeps your contact center at optimal efficiency by intelligently adjusting the dialing rate according to past campaign performance and agent availability.
Five9 provides everything you need to run an effective inbound, outbound, or blended contact center, including omnichannel management applications such as real-time and historical reporting, recording, workforce management (WFM), quality monitoring, CRM integrations, and more.

retarus

The efficient exchange of information is essential for business processes. No matter whether it’s from person to person or automated as machine-to-machine communications. Retarus ensures that your information flows quickly and securely, always applying the technology and format that is best suited to your needs. With its extremely powerful IT infrastructure and proprietary data centers located around the globe, Retarus stands for the highest levels of security, transparency and compliance in information logistics.

IntelePeer®, Inc. is a leading provider of cloud communications services for service providers and enterprises. IntelePeer’s solutions enable companies to rapidly and cost-effectively transition to next-gen IP-based communications, improving their return on investment on communications equipment and services. Combined with the IntelePeer Fluent™ federation-as-a-service, enterprises and service providers are able to connect globally and deliver high definition voice and video capabilities.

Momentum Telecom provides practical, personalized VoIP and unified communications solutions to businesses across the United States. We enable others to thrive by combining smarter technology with seasoned experts to deliver an unmatched customer experience.

With more than 15 years of experience, Momentum Telecom is a trusted name in the communications industry. Leveraging a fully Geo-redundant infrastructure and back-office capabilities, Momentum provides high quality, reliable and low-cost applications and is the telephony vendor of choice for a network of over 400 partners.

As a recognized leader in Managed Services for public and private cloud infrastructure, Rackspace delivers unbiased guidance on best-fit cloud solutions to organizations around the globe. We go beyond simple migration assistance and infrastructure management with multi-cloud managed services and professional services, as well as managed application and security services to enable true digital transformation.

ViaSat Business provides service in places where terrestrial internet options are limited or non-existent. Finally, you can get high-speed internet for your business!
If you’ve been trying to get service for difficult locations and not getting anywhere with other providers, ViaSat is here to help. Thousands of business locations across the U.S. are located in tough-to-service areas outside the “cable zone.” With ViaSat, we can serve new and existing locations in the tough-to-service areas. And unlike terrestrial providers, ViaSat service is available today.
No modern business should be without backup service. ViaSat Redundancy provides an affordable and reliable solution for this must-have protection.

With a variety of Internet, phone, and security packages, Frontier gives you the ability to get the most out of your money when you combine services.

Fusion, a leading provider of integrated cloud solutions to small, medium and large businesses, is the industry’s single source for the cloud. Fusion’s advanced, cloud services platform enables the integration of leading edge solutions, including cloud communications, contact center, connectivity, and cloud computing. Fusion’s innovative, yet proven cloud solutions lower our customers’ cost of ownership, and deliver new levels of security, flexibility, scalability, and speed of deployment.
The Fusion Partner Program is designed with you in mind. Attractive residuals and a dedicated channel sales team are just the beginning. We strive to continuously build upon your expertise and needs to provide you with the best partner program available today. With a Channel Sales Manager dedicated to your success, we make sure your onboarding goes smoothly. Our team and online support tools will provide you with complete training, sales and installation contacts, customizable sales collateral, and the daily support you need to succeed. Fusion is committed to delivering a consistent and timely commission payment plan.

8×8 is the world’s first Communications Cloud that easily and seamlessly connects employees, customers and applications to improve business performance for organizations anywhere in the world. The 8×8 Communications Cloud replaces costly and complex legacy products with a simple, integrated solution that combines unified communications, team collaboration, interoperability, contact center and analytics in a single, open and real-time platform to help companies improve productivity and overall customer experience.
8×8 is a five time Gartner Magic Quadrant leader in Unified Communications as a Service (UCaaS) worldwide and serves over 48,000 businesses operating in over 120 countries across six continents every day while complying with the industry’s most complete set of security and privacy regulations, including FISMA, HIPAA and Privacy Shield.
Eliminate the need for multiple vendors, multiple contracts, expensive support personnel and the complexity, when you bring all your locations and employees together under one communications solution.

gtt telecom

Cost-effective or reliable. Secure or scalable. When it comes to connectivity for your global enterprise, you shouldn’t have to choose. GTT’s EtherCloud suite allows you to meet diverse requirements with flexible, high-performance Layer 2 and Layer 3 networking services. Take advantage of our presence in leading global data centers, where you can securely and privately connect to cloud-based services and applications. We have the most flexible commercial model in the industry and an expansive global network, allowing you to easily scale bandwidth and add sites as needed.

The Lingo network encompasses a complex deployment of a private, nationwide IP network combined with our nationwide network of interconnection facilities and fiber interconnects including fully redundant switching operations.
Lingo utilizes state of the art equipment to ensure quality and integrity in the voice fabric. We utilize a combination of SBC, media proxy, media gateways, and telemetry to bring the customer the highest quality voice termination. Using a combination of private IP connections, public Internet and DS3 (SS7) facilities, we interconnect with customers and vendors in any manner they desire.
Our flexibility and expertise in all areas of these technologies make us the right choice for any of your voice needs. We own and operate the largest implementation of an IP-based network connected to a nationwide Feature Group D (FGD) network in the United States, enabling origination and termination of traffic virtually anywhere in the country. Our central soft-switch platform with built-in redundancy, enables a single control point to route and manage all sites.

Talkdesk Enterprise Contact Center Platform is a cloud-native solution for contact centers with over 500 seats. It combines an enterprise-class modern cloud architecture and consumer-like experience, enabling over 1,400 innovative companies to power their customer interactions.

Our Mission: Empower companies to continuously improve customer experience. With enterprise-class performance and consumer-like experience, Talkdesk allows you to adapt your contact center to the evolving needs of your customers and teams, resulting in increased productivity, customer satisfaction and cost savings.

The Cloud Communications division of NTT is your global Unified Communications partner offering a complete range of integrated audio, web, video, and UC solutions all hosted in the Cloud. Our sole focus is on collaboration — giving you full access to a complete range of audio, web, video and UC solutions. Our technology-agnostic approach means you have more solutions to offer customers to best fit their needs.

RingCentral, Inc. is a global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today’s mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax.

RingCentral provides an open platform that integrates with today’s leading business apps while giving customers the flexibility to customize their own workflows.
RingCentral was recognized as a leader in the 2016 Gartner Magic Quadrant UCaaS, Worldwide, for the second consecutive year. RingCentral is headquartered in Belmont, Calif.

Every company is at a different point on the path to digital transformation. Wherever you are, we’re there to help you along your journey. With a vast network of data centers, cloud pods, and IT experts we deliver customized solutions that help you grow today, tomorrow and in the years to come.

Secure By Design
Security is your primary concern and our first priority. Secure by design, our IT solutions are built for peace of mind. With state-of-the-art physical and network security measures that include multi-factor authentication and encryption, we deliver proactive protection.

Physical Security

Network Security

Data Privacy

AT&T offers comprehensive, industry-specific solutions that help you transform your business and stay competitive in an ever changing landscape. With AT&T Cloud Solutions, you can connect to computing, storage, and other resources in a cloud-based environment, and deploy complementary cloud technologies.

Based in Chicago, Nitel is a telecom management service provider (TMSP) specializing in providing managed security, monitoring and hosted IT applications nationwide via the Nitel cloud. Our clients benefit from reliable, secure telecom services like MPLS, Ethernet, SIP and hosted voice, Internet and private line, managed through the simplicity and convenience of our unique mobile application.
Nitel agents get instant pricing through Masterstream on Nitel’s unique flat-rate private line and dedicated internet access products, which make per-mile local loop pricing a thing of the past. When you work with Nitel, you will quickly discover that we are the best provider for:

  • Extended local loops
  • Connections that cross LATAs
  • Rural locations
  • Connectivity between two ILECs

Nitel also provides MPLS and nationwide ethernet services. Get the best rates from over 100 of the top network providers in the country. We have streamlined the sourcing of telecom networks, ensuring that clients receive the best network option by identifying carriers, networks, availability and routes. Our agent partners benefit from consolidating contract administration, pricing, provisioning, billing and maintenance under one provider.

As NICE inContact we are continuing our mission to help customers achieve their business goals, with market-leading cloud technology, outstanding expertise and service delivery, and an extensive, diverse partner ecosystem. We believe one-on-one customer interactions have a real and lasting impact on people’s lives. It’s a belief that inspires us to relentlessly innovate in the cloud and find smarter ways to transform one-on-one experiences and help contact centers achieve their goals. It’s what’s made us the global leader in cloud contact center software. Through a powerful combination of our technology, people and partners, we help organizations transform their customer experience into a business-driving competitive advantage. We make it easy for contact centers to win every customer interaction, deliver great customer experiences, and achieve their business goals—all from the flexibility and reliability of the cloud. Recognized as a market leader by Gartner, Ventana, Ovum, Frost and DMG, NICE inContact supports over 275,000 contact center agents in enterprise, midmarket, government organizations and business process outsourcers (BPOs) who operate in multiple divisions, locations and global regions.

Accent is a national cloud services and network solutions provider delivering real-time cloud communications and network services. Accent provides cloud phone systems, VoIP phone service, internet services, and cloud SD-WAN services to businesses ranging from 5 to 5,000 employees. Accent’s cloud phone system, the VoiceONE Cloud, enables Anywhere Communications providing businesses with unified communications, mobile app integration, cloud contact center, WebRTC services, and fully managed support all included in a simple monthly expense. To learn more about Accent’s products and services, please visit www.AccentVoice.com.

Powernet enables businesses to connect in the office and across the world through Wi-Fi, voice, data and call center solutions, in addition to domestic and international carrier services. As a Woman-Owned business with more than 24 years of telecom experience and expert sales and support teams operating out of our Cincinnati, Ohio headquarters, we provide our partners and clients the unparalleled service and innovative technology they need to achieve their business goals.

DynaLink is a customer-driven and agent-oriented National Switchless CLEC (competitive local exchange carrier). Our unique Dynamic infrastructure allows us to custom tailor solutions for your business needs. With our experienced staff, DynaLink has had a solid record of sales growth. Our goal is to give our customers access to tomorrow’s technology by using the most advanced telecommunication solutions and services that are available today.

Vonage transforms the way people work and businesses operate through a portfolio of communications solutions that enable internal collaboration among employees, while also keeping companies closely connected with their customers, across any mode of communication, on any device. They offer flexible, feature rich services for the single person company up to those with thousands of employees. They are recognized as a visionary company and continuously add new products agents can sell.

West IP Communications (Smoothstone) is a leading, nation-wide IP communications provider that designs, integrates and services specifically tailored solutions, including VoIP, for medium size enterprises. Our IP communications platform provides next generation, centrally managed and enterprise strength solutions over a private, nationwide network. This market-hardened platform has been delivering client-centered solutions for over 20 years, making us the oldest managed IP services company in the U.S. Over 99% of our customers are still with us.

Products, services, and expertise to help you build your business.

Connect.
Fast, secure internet connections. Choose which is best for your business.

Talk.
Voice solutions designed to work and grow with you, in the office or on the road.

Secure.
Security solutions and professional services.

Support.
We are here to help. Get the tech support you need to help you run your business better.

Grow.
Services and hardware that make it easier to run and grow your business.

Masergy owns and operates the largest independent Software Defined Platform in the world, delivering hybrid networking, managed security and cloud communication solutions to enterprises around the globe. Our platform leverages advanced technologies including software defined networking, network function virtualization, advanced machine learning, and big data analytics to drive the flexibility, visibility, and control that enterprise IT teams require. By simplifying complexity through automation, we design, deploy, modify and manage these essential solutions. Masergy began disrupting the enterprise IT ecosystem in 2001 with a series of innovative approaches to managed networking and we continue to be on the forefront of key drivers that help our customers strategically innovate in ways that transforms their business. Masergy is a company comprised of industry firsts: Our fully managed hybrid networking solutions deliver unparalleled flexibility, visibility, and real time service control. Our advanced managed security solutions use advanced machine learning and behavioral analytics to detect and thwart the most advanced persistent threats. And our cloud communication solutions provide a rich suite of applications that allows employees, customers and partners to collaborate in a seamless fashion.

In an ever increasingly crowded market, the Hypercore approach stands alone with our singular focus on YOU, the customer. And while we would love to handle all of your network needs, its understood Hypercore won’t be the optimal provider for 100% of requests. We are only asking for an opportunity to demonstrate why Hypercore Networks would be an essential component of your Supplier Portfolio.

Since 1999, WIN has served the Upper Midwest with cutting-edge technology solutions. Small and medium businesses, enterprise businesses, and other technology companies count on WIN to be their network, data center, and IT services partner.

Windstream Corp. (Nasdaq: WIN) is a leading provider of advanced network communications, including cloud computing and managed services, to businesses nationwide. They offer broadband, phone and digital TV services to consumers primarily in rural areas. Windstream has more than $6 billion in annual revenues, is listed on the S&P 500 index and corporate headquartered in Little Rock, Ark.

YourSix is a Minneapolis based service-disabled veteran owned small business. We are the leading provider of cybersecurity focused cloud based physical security solutions in the United States. Our focus is on providing redundant, highly available, and cybersecure video surveillance, access control, video verification, and alarm systems in the cloud. As a veteran owned business, the idea of “serving” is embedded in our core. Our primary focus is protecting you and your business.
Our team provides exceptional service, knowledge, and secure solutions to achieve desired results of current and future security initiatives.

“YourSix” is a phrase commonly used in the Military and Law Enforcement. It originated in World War I with fighter pilots referencing the rear of the plane as their six. It later evolved to being used anywhere in combat; For example: “watch my six” or “I’ve got your six” to reference “watch my back” or “I’ve got your back” respectively. A simple explanation is to consider yourself standing in the center of a clock, whereas the 12 o’clock is in front of you and the 6 o’clock is behind you.

Testimonial – EXPAND Communications

My company has been selling carrier services since the early 1990’s and we’ve partnered with many Carriers and a few “Master Agents” along the way, but I would not consider a single one of them as a business partner of my company as I do with On Track. On Track is easy to work with and, in my business, I need quick turnaround on quotes and on questions we have. I always get both right away from the On Track team.
On Track has become a reliable and trustworthy daily business partner of my company. We’re very happy with On Track and the “Value” they add to our portfolio and ultimately to our client base. We not only enjoy the high recurring revenues through On Track, we enjoy selling carrier services. More importantly, we directly benefit from the ability to help our clients with another important technology they need which ultimately makes our relationship with our clients more “stickier.”
Whether you’re considering adding carrier sales to your company’s portfolio as a new product suite, or as a value add, or if you’re just looking for another, or a better partner in the carrier sales industry, I would highly recommend you give On Track a chance to earn your trust and business. I’m sure you’ll find their personal touch is one of the best in the business.

David Scot

EXPAND Communications LLC